Where Your Commission Really Goes | Emelie Ortiz
Behind the Number on Your Closing Statement

Where Your Commission Really Goes

You're trusting me with one of the largest financial decisions of your life. You deserve to see, plainly, what's actually behind the commission line on your settlement statement — not to justify it, just to be honest about it.

Commission gets talked about like it's one number that lands fully in an agent's pocket. It isn't. By the time a transaction closes, that number has been split, taxed, and spent many times over — often before I've covered my own cost of doing business, let alone been paid for my time.

This isn't a complaint. I chose this work, and I love it. It's simply a transparent look at what goes into representing a buyer or seller from the first conversation to the closing table, so you know exactly what you're working with when we talk about my fee.

56.5%

That's how much of every commission is gone before a single flat, per-transaction fee is even applied.

50% goes to Windermere's corporate and franchise structure. 5% goes to my brokerage's service fee. 1.5% goes to Washington's B&O tax. That's on top of the flat fees below — E&O insurance, the transaction charge, the monthly office fee — which apply no matter what the commission percentage works out to be.

Licensing, Insurance & Taxes
Costs of legally practicing real estate in Washington, paid whether or not a deal closes.
E&O Insurance

Errors & Omissions insurance is professional liability coverage every licensed broker is required to carry. It protects you, the client, in the rare case something goes wrong in a transaction. It's a flat cost out of my pocket on every closing, whether it's ever used or not.

B&O Tax
1.5% of commission

Washington's Business & Occupation tax is a state excise tax on my gross business income — charged before any expenses are deducted, unlike a typical income tax. It runs 1.5% of every commission, straight off the top.

Business License

My state business license fee, required to legally operate as a licensed broker in Washington.

Continuing Education
30–60 hours / year

Washington requires ongoing coursework to keep a broker's license active. I put 30 to 60 credit hours a year into staying current on contracts, disclosures, and changing law — time that's spent before it ever touches a transaction.

Self-Employment Tax
15%+ of net earnings

As an independent contractor, I'm responsible for my own self-employment and business taxes. On top of ordinary income tax, self-employment tax runs 15%+ of net earnings — covering both the employer and employee share of Social Security and Medicare that a W-2 job would split with an employer. There's no withholding happening in the background; I set aside and file for all of it myself.

Brokerage & Per-Transaction Fees
Fees my office charges on every file to keep transactions compliant and organized.
Service Fee
5% of commission

A 5% cut of every commission that covers office overhead, transaction management software, and administrative support — the systems that keep your file organized and moving from contract to closing.

Transaction Charge

A flat fee that covers compliance review on every file — a second set of eyes confirming your paperwork, disclosures, and deadlines are handled correctly and protect you legally.

Windermere Office Charge

A monthly fee to my office, paid whether or not anything closes that month — one of several fixed costs running in the background of this business every single month.

Windermere Foundation
Community Giving

A portion of every closed transaction goes to the Windermere Foundation, which supports local nonprofits serving children and families facing homelessness, hunger, and abuse in the communities I work in. It isn't optional — and it's one of the things I appreciate most about this brokerage.

Marketing Your Home
Costs I cover up front, on every listing, before there's any guarantee of a sale. If you decide not to buy or sell, these costs are not recovered.
Professional Photography

For every listing, I hire a professional photographer. Good photos are one of the highest-return investments in getting a home noticed online, and it's not a corner I cut.

Signage

Yard signs, riders, and directional signage — ordered, installed, and eventually removed — are a direct cost on every listing.

Flyers

Printed property flyers and info sheets for showings and open houses are designed and printed at my expense.

Property Web Pages

Every listing gets its own property website and syndication across major real estate search sites — a cost that comes out of my marketing budget, not yours.

Staging

Staging consultations, and sometimes staging furniture itself, are costs I often absorb or subsidize to help a home show at its best.

Pre-Inspections

When I recommend a pre-listing inspection to get ahead of surprises before a buyer's inspection, that cost is often one I cover to protect the timeline and the sale.

Time, Mileage & Getting to Know You
The parts of the job that never show up on a receipt, but shape every recommendation I make.
Mileage

Every showing, listing appointment, inspection, and vendor meeting means driving — often across South King and Pierce County. Gas and vehicle wear are real, out-of-pocket costs of the job.

Time on the Road

Beyond the cost of driving, there's the time itself — hours spent behind the wheel getting you to and from homes, appointments, and inspections that don't show up anywhere on a fee schedule.

Running Reports & Market Analytics

Every CMA, market report, and pricing analysis takes hours of research most clients never see — pulling comps, tracking absorption rates, and making sure a price or offer is grounded in real data, not a guess.

Getting to Know You

Before we ever sign anything, there's time spent understanding what actually matters to you in a home or a sale — not just what fits a search filter. That relationship-building time is never billed, but it shapes every piece of advice that follows.

Memberships & Tools
Dues and tools required to practice, paid on my own schedule regardless of how much I sell.
NWMLS Membership

Membership in the Northwest Multiple Listing Service — the database that makes it possible to list, search, and show property across the region. Nothing gets marketed or found without it.

TPCAR Membership

Membership dues with the Tacoma-Pierce County Association of Realtors, required to hold the Realtor designation and access to the MLS and standard forms I use on every contract.

Supra Lock Boxes

Access to the electronic lockbox system that lets buyers' agents securely show my listings — a recurring monthly cost regardless of how many showings happen.

Software Subscriptions

Transaction management, CRM, e-signature, marketing, and design tools — the everyday software that keeps your file, your communication, and your marketing running smoothly. It's a stack of recurring subscriptions I maintain year-round, whether or not a transaction is active.

Everything Else

Office supplies, notary and errand costs, closing gifts — the smaller expenses that rarely get talked about but show up all year long.

A Note on Reducing My Fee
What actually changes when the percentage moves.
What It Means to Ask a Broker to Reduce Their Fee

It's a fair question to raise — this is one of the biggest financial decisions you'll make, and every dollar matters. But it helps to understand what actually moves when the percentage does.

Almost everything above this line doesn't change with the commission rate. E&O insurance, my business license, MLS and association dues, software subscriptions, the office charge, self-employment tax — those are fixed costs of doing business, paid the same whether the commission is 3% or 2%. A lower rate doesn't lower my expenses. It lowers what's left over after them, which is the same place marketing budget, time for research and negotiation, and my own pay all come from.

That doesn't take the conversation off the table. It just means a reduced fee usually shows up somewhere — less invested in marketing your home, less time available for negotiation and research, or less left over for the work itself. I'd rather talk through that honestly upfront than have it quietly show up later as a corner cut you never see.

Why I'm Sharing This

None of this is meant to sound like a complaint, and I'm not asking for sympathy. I chose this work, and I'd choose it again. I'm sharing it because I think you deserve to understand what's actually happening behind a number that can feel abstract — and because trust is built on knowing exactly what you're getting, not just being told to trust it.

If you ever have questions about how compensation works on your specific transaction, ask me directly. I'd always rather you hear it from me, in plain terms, than wonder.

Land well. Warm aloha, Emelie